Tough Times Series: Courtesy Pay Abusers Pay the Price
by Darla Dernovsek
If you're mortified by the thought of bouncing a check or worry about having access to funds in a pinch, then courtesy pay programs may be right for you.
But if you refuse to monitor your checking account balance, ignore the impact of fees on your budget, or have difficulty reining in your spending, linking courtesy pay privileges to your checking account could increase your costs and might even encourage a tendency to overspend.
Creating a 'last resort'
Courtesy pay programs, sometimes called "overdraft privilege" programs, are designed to serve as a last resort to save members from the embarrassment and high fees that accompany account overdrafts from check or debit card transactions.
When members enrolled in a courtesy pay program spend more than the amount in their account, the credit union covers the overdraft in exchange for a fee that usually falls between $20 and $30 for each item covered. Members typically have about 30 days to pay the overdraft and the related fees, with an overdraft limit often set at between $500 to $1,000.
Credit unions often restrict courtesy pay privileges to members who meet specific criteria, such as having paychecks deposited directly into their account and maintaining a checking account in good standing for 30 days or more.
Avoiding bounced check fees
Without courtesy pay, check or debit card purchases that pull an account's balance below zero would "bounce," or be returned to the accountholders' credit union. Financial institutions describe these as nonsufficient fund (NSF) items.
NSF items usually result in two fees: one charged by the financial institution and a second charged by the merchant. Each fee typically is in the range of $25 to $50 per event.
In contrast, courtesy pay programs charge only one fee per item, which the member pays to his or her credit union. Since the fee charged for a transaction covered by courtesy pay usually is about half the cost of the combined fees for an NSF transaction, it can be a good deal for the member.
Some members use courtesy pay as a substitute for monitoring their account balance and spending within their means.
How users become abusers
Unfortunately, some members use courtesy pay as a substitute for monitoring their account balances and spending within their means. When that occurs, courtesy pay users turn into courtesy pay abusers.
Courtesy pay abusers tend to write as many checks or make as many debit card transactions as they want, without paying attention to either their account balance or courtesy pay fees, according to Mary Ellen Buckley, vice president of operations at Westerly Community Credit Union, Westerly, R.I., and Marnie Nemcoff, vice president of marketing at Matadors Community Credit Union, Chatsworth, Calif.
Both credit unions monitor their courtesy pay programs to identify and educate abusers. Westerly also assists members who abuse courtesy pay with a "Fresh Start" program that spreads repayment of overdrafts and the related fees over four months.
To illustrate the cost of abuse, Nemcoff uses the example of a college student who paid a $21 courtesy pay fee each time he used a debit card to pay for about $7 in fast food. He did that several times over a period of a few months, pushing the cost of each burger-and-fries purchase to $28.
Buckley offers the example of a Westerly member with a $377 weekly paycheck who went to a local shopping mall on payday and spent more than $800. She incurred a courtesy pay fee of $25 for every transaction that wasn't covered by the original $377 deposit, or about $100 in fees.
Using courtesy pay privileges appropriately means paying attention to your checking account balance.
"Some members become too reliant on courtesy pay," Nemcoff says. "They can rack up a lot of fees. Sometimes in a month, they may pay that fee four or five times. But they keep spending because they know the program won't allow them to bounce a check."
Are you an abuser?
Members who abuse courtesy pay services also may abuse checking privileges with NSF fees or other programs. You could be an overdraft abuser if you answer "yes" to any of these questions.
- Do you regularly write checks or make debit card transactions without knowing how much is in your account?